Novopay: accurate, every time. Apart from the inevitable errors

by Toby Manhire / 03 September, 2012
Just how confident are the people running the massive new school payroll?

New Zealand teachers could be forgiven for double-checking the elastic in their overdrafts this week, with Novopay, the controversial new national payroll system, facing an almighty examination on Wednesday.

Principals have expressed concern about the ability of the new system, which cost an estimated $29.4 million, to issue salary payments worth about $420 million to 90,000 people. Some have privately suggested as many as 30-40 employees in larger schools could encounter problems with their digital pay cheques.

Are the Novopay people confident?

Well, put it this way.

In the New Zealand Education Gazette (not online), dated August 27, Novopay were boasting:

As long as schools get their data in before the scheduled cut-off, then their employees will be paid accurately, on time, every time.

Yet today, on the Novopay site, comes this:

With a payroll of this size and complexity, errors inevitably occur ...

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