Good to go with Thrifty

by North & South / 11 September, 2017

With a Thrifty rental car, you can avoid the queues and be ready to hit the road.

Whether you’re travelling on business or looking forward to a great holiday, the last place you want to spend time is in a queue at the rental-car counter.

At Thrifty, you can whisk through an express checkout and head off on the next leg of your journey in no time at all, knowing everything has been taken care of and that you’re behind the wheel of exactly the right vehicle for your trip.

“We Drive You Happy” is the promise Thrifty makes to all its customers. That not only means ensuring your rental is as easy and convenient as possible, it’s also a commitment to the highest standards of vehicle safety and grooming, as well as exceptional customer service.

Members of Thrifty’s Blue Chip programme already know what it’s like to enjoy a top-level personalised experience. With no documentation to complete at pick-up, you’re handed the keys and rental contract – and you’re good to go. At some locations, a concierge will escort you to the car.

“As regular corporate travellers ourselves, we know how important it is for that to be seamless,” says Emma Gardiner, general manager of Thrifty Car Rental New Zealand. “It’s not uncommon at all for our team to know corporate customers by name. They see them coming, have the keys in their hand and send them on their way.”

Blue Chip members can use a dedicated hotline for fast car-hire bookings, take advantage of priority counters and qualify for exclusive offers. And if you’re one of more than a million AA Members in New Zealand, you’ll automatically qualify for a special deal on a Thrifty rental, with a hassle-free discounted bundle package that includes daily rental, airport fees, zero excess damage liability, under-age driver waiver, GST and credit card fees.

With 30 locations throughout New Zealand, Thrifty’s fleet has the highest star ranking from the Australasian New Car Assessment Program (ANCAP), with a focus on New Zealand-new vehicles with top safety ratings and the best fuel efficiency. Trained to know every model inside and out, the experienced team at Thrifty will make sure your rental is the right fit for your needs, says Gardiner. “If five people arrive with loads of luggage and ski gear, and have booked a mid-size sedan, for a little bit extra per day they might be better with a full-size 4WD and not have to worry about the hassle of snow chains.”

Above all, the company prides itself on “going the extra mile”. Gardiner often hears of staff rushing items like iPads and mobile phones left behind in the rental car back to their owners just as their flight is about to depart – before they even realise their belongings are missing.

When one customer was stranded in Invercargill after his flight was diverted, and there were no rental cars available, a Thrifty staff member collected him in his own car and dropped him off at a hotel. “The next morning, a clean and serviced Thrifty car was there waiting for him to carry on his journey.”

 

Start your journey by checking out Thrifty’s competitive rates at www.thrifty.co.nz or call 0800 73 70 70 to speak to their friendly Contact Centre team.

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